Dell ChromeBook 11 -Intel Celeron 2955U 4GB Ram 16GB SSD WebCam HDMI Reviews
Dell ChromeBook 11 -Intel Celeron 2955U 4GB Ram 16GB SSD WebCam HDMI Review
- 11-inch HD SVA BrightView WLED-backlit 1366 x 768 resolution, MaxxAudio Audio, 16GB SSD drive
- 4GB DDR3 SDRAM, Intel Celeron N2955U Processor
- Multi-format media reader (SD, SDHC, SDXC), 802.11 A/C, Bluetooth 4.0
- 1 x USB 3.0 port, 2 x USB 2.0 port, 1 x HDMI port, 1 x headphone/microphone jack, 3-cell, 36 WHr Li-ion Battery, Chrome OS, Weighs 3.6 lbs, Black Color
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With a very low effort refurb process there appears to be a higher than average number of purchased units quickly failing, I don’t live in an area where faster than 2-day service is typically an option, so this was an especially great surprise.I fully expected them to honor that warranty.I also attached the transcript of the chat with Amazon’s tech support identifying logic board failure. Their response was the following stating that the manufacturer has been notified of my query and that they stand ready to assist me.However it is clear by my experience, as well as those of other reviewers, that this vendor has falsified some of the claims on the product page.The return window closed January 31st and it DIED February 20th! I will NEVER purchase from them again. I have not heard back from him about resolving the issue. I was leery about purchasing a refurbished computer and now wish I had not.I had to replace the battery, the only way you could use this is if it was plugged in. It was also very scratched. Not someplace I would use again.We contacted the company and sent them back and two weeks later they sent them out knew books.
Dell would not help since it was purchased from a 3rd party. The only problem I had with the product were loose screws in the computer. Fortunately I was able to remove them. then this unit will do the job quietly and quickly! It had a few small blemishes on it but that does not take away from the fact it is a solid unit. I’m finding that the 11″ screen may be a little small. So I’m kind of wishing I might’ve gotten a 12″ or 13″. But for the price, really can’t beat it.The cost for a student and the likelihood of damage make the price range for a refurbished product a good deal.my daughter uses it which is why I knock the star off for the product. This has nothing to do with the seller or Dell but ChromeOS policies.Sometimes it would work and sometimes it wouldn’t. Believe the reviews and don’t even bother with it I called to find out what could be done, was referred to the manufacturer, who said nothing. I do not recommend if this is the type of reason you were wanting to purchase the product. I’ll use Google Docs for the small amount of work that I need and convert them over to Word/Excel later. GREAT buy for even a first computer.
Powering off then back on does not help! DO NOT I buy lots of refurbished Chromebooks and sometimes older ones can’t be updated, which substantially reduces their value.The unit does work but it’s a blaintent lie to call it renewed or refurbished Just need to teach her how to do her Facebook on it. She’s very happy so far haven’t had it long but again she’s loving it. It’s a perfect size to fit in the backpack I have on my wheelchair. I also bought an AmazonBasics 13″ sleeve for it and it fits perfectly. This was a good buy, I’m glad I bought it.All around wasted money – the seller sure doesn’t care what they are sending out for sure. Should have listened to the reviews more seriously as this is a piece of junk.I’ve never seen a laptop with this good of a battery life. The reviews look pretty mixed on it, but I had an amazing experience.Works great for Facebook and gaming apps which is pretty much all she does with it. Very nice product. you should let people know whether or not it has Google play store this one does not which means you can’t really download anything on its 100% I wish I would have read all these reviews, cause this seller is taking a lot of people’s hard earned money and giving junk!